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delivery

We use Fedex Ground or equivalent to deliver your orders. All of the delivery service providers offer a mail tracking service, so your parcel will be safe with them.


Delivery Charges

See the delivery fee of your country here:

City / Country Delivery Fee
Canada CAD 9.99
United States CAD 9.99


Free Shipping

We offer FREE delivery to Canada and United States with orders of $75.00 and up (applicable to all yarn related products only)

Orders shipping to non-contiguous states are not eligible for FREE SHIPPING and flat rate shipping. Additional shipping cost may incur depending on shipping method and destination. We will provide shipping quote via email when order has been placed or please contact customer service at info@kpcyarn.ca.

 

Shipping times

Standard delivery: Providing your items are in stock we will aim to deliver your order within 3-5 working days. Subject to delivery restrictions.

During our sale and peak periods, it may take up to 10-14 working days.

 

KPC Yarn Canada considers Saturday, Sunday and all national holidays as non-working days.


Combined shipment

To help saving the environment, items from multiple orders will be combined into the same package when possible.

 

If your transactions meet the below conditions, orders may be combined into the same package:

-The orders are placed through the same user account.
-The orders are being shipped to the same delivery address.
-The orders are dispatching at around the same time.

 

The shipping fee paid for each order will not be refunded when the multiple orders are combined into one package. Separate shipping charges will be charged for each order.

If you wish to separate your multiple orders into different package, please email us at info@kpcyarn.ca after your order placed.

 

“Gifts”

Under any circumstances, we cannot mark the packages as “gift”. All the import documentation will be reflected the true value of the items.

 

Import Duty

KPC Yarn Canada Limited does not receive any customs fee. The import duty is charged by your local customs office and it varies between each country.

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